Things you can do if you’re Struggling to Pay your Energy Bills

If you are struggling to manage increased energy bills, the best thing you can do is to call an energy comparison company to check for cheaper deals. You may be over paying on your energy supply and comparing market prices will give you instantly remedy.

You may try contacting your energy supplier to check your tariff details, unit rates, standing charges etc. You may also explore cheaper tariffs with them which sometimes can be a relief for your existing, expensive tariff.

Customer service telephone numbers of some of the suppliers are listed below.

Suppliers Numbers Working Hours – Weekdays Working Hours – Weekends
British Gas 0800 048 0202 / 0800 975 9712 8:00am – 8:00pm 8am – 6pm
SSE 0800 980 2475 / 0845 026 0654 / 0800 117 116 8:00am – 8:00pm 8.00am – 2:00pm
EON 0345 052 0000 / 0345 301 4905 9:00am – 8:00pm  
SP 0845 270 0700 / 0800 408 1644 / 0800 027 0072 8:00am – 7:00pm 8.00am – 2:00pm
NP 0800 073 3000 / 0800 316 3375 8:00am – 8:00pm 8am – 6pm
EDF 0800 096 9000 8:00am – 8:00pm 8.00am – 2.00pm
Extra Energy 0800 953 4774 8:00am – 8:00pm  
Co Op 0800 954 0693 8:00am – 8:00pm  
First Utility 0845 215 5000 / 0800 011 5167 8:00am – 8:00pm 9:00am to 5:00pm
Utility Warehouse 0800 093 5003 9:00am – 5.30pm 9am – 4.30pm

 View more contact details of Energy Suppliers

It’s advisable to check for the following benefits.

Fuel Direct – Fuel direct is a scheme where energy payments are made directly from state benefits. It means if you get income support, universal credit and jobseeker’s allowance to pay them on behalf of you. But it pays only certain amount of energy bills not more than that.

Prepayment meter You can opt for prepayment meter for paying energy bills.

British Gas, EDF, Eon and Npower have their own independent charitable trusts to help customers in paying fuel arrears.

Things you can do if you're Struggling to Pay your Energy Bills

Schemes that helps you in paying bills –

Warm Home Discount Scheme – This scheme is introduced by government to help customer who is having low income. The scheme offers a rebate of £140 on the electricity costs based on few qualifying criteria. Users will not receive discount in the form of money instead they get some discount only in their electricity bills. Know more about Warm Home Discount Scheme.

Winter Fuel Payment – This scheme is for people who are aged 63 or above. It works in the month of November and mostly payment is done in Christmas. It depends on age and circumstances that how much discount they will get.

Extra benefits – Customers will get extra benefits only on the basis of personal and financial situation. It’s worth exploring you are eligible for extra benefits or not.

No matter what, the best thing always to compare your prices through an independent energy comparison websites like or call them at 2080899198

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